Ferndown Commercials is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Ferndown Commercials may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/3/17.
WHAT WE COLLECT
We may collect personal data about our customers, prospective customer, job applicants, our current and former employees, suppliers, and external experts. The personal information we collect may include:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
- IP Address
- Information in relation to which pages on this site you have accessed
Other information relevant to customer surveys and/or offers
- If purchasing a vehicle on finance, your salary will also be recorded as one of the stipulations required by the finance system.
We may obtain information from third parties, such as finance providers in the instance of a vehicle sale, or previous employers in the instance of potential employment. This information will be used by us in dealing with your vehicle purchase or if you are an employee or applicant, it will be used in dealing with your employment position.
WHAT WE DO WITH THE INFORMATION THAT WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To answer enquiries made by customers or potential customers
For internal record keeping purposes
- To process a job application
- To fulfil our obligations as an employer
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- To invoice you, and to track payments you make or payments made to you
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail (with your consent). We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to Ferndown Commercials, 18-20 Haviland Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7RG.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
This policy was updated on the 10/06/2019. We update and review our policy regularly, ensuring it is compliant with current data protection legislation.
"We find that the Isuzu trucks are excellent workhorses for our type of business, giving us everything we need. In addition, we also receive excellent support from the local dealer Ferndown Commercials, which is not only close at hand, but also gives us first-class service."
"With Ferndown Commercials it is good to know that our fleet of tipper lorries and grab trucks are in good hands."
Avon Material Supplies Ltd
"We believe that the reliability of the Isuzu Lorries combined with the 100% commitment of the Ferndown Commercials team are a formidable asset to our company."
D J Wright Dairies Ltd
"We have been using Ferndown Commercials to service our fleet of Recycling & Waste Management vehicles for over 5 years. We have purchased several new and used vehicles and have been more than happy with the sales service received, and attention to detail."